ThorFortune Privacy Policy

At Thor Fortune, we are committed to protecting your personal data and respecting your privacy while you enjoy our gaming platform. This policy explains how we at ThorFortune collect, use, store, and safeguard your information when you visit our website, register an account, or use our casino app. By accessing thorfortune.com or any of our current mirrors, you agree to the practices described below.

Information We Collect

When you create an account or log in to Thor Fortune, we collect certain personal details necessary to provide our services and comply with legal obligations. Our ThorFortune registration process requires accurate and complete information from every player.

• We gather your full name, date of birth, email address, phone number, and residential address during registration
• We collect payment details when you make a deposit or request a withdrawal, including Visa, Mastercard, Apple Pay, Google Pay, or cryptocurrency wallet information
• We record your gaming activity, including deposits, withdrawals, bets, and bonus usage, to manage your account responsibly
• We track technical data such as your IP address, device type, browser, and login timestamps whenever you use Thor Fortune login credentials
• We may store communications you send to our support team via live chat or email

How We Use Your Data

Our ThorFortune platform uses the information we collect for several legitimate purposes tied directly to operating a secure and compliant online casino. We use your data to verify your identity, prevent fraud, process transactions, and personalize your gaming experience.

• We use your details to process deposits and withdrawals through your chosen payment method
• We analyze your account activity to detect suspicious behavior or breaches of our terms
• We send promotional offers, bonus updates, and account notifications where you have consented to receive them
• We use aggregated data to improve our game selection, website performance, and customer support quality
• We retain records as required under the laws of Costa Rica, which govern our operations and any related disputes

Identity Verification and KYC

Before processing your first withdrawal, we require identity verification in line with standard know-your-customer procedures. We at ThorFortune may request copies of government-issued identification, proof of address, or payment method verification. In certain cases, we may also conduct a phone call or video verification to confirm your identity before releasing funds. This process helps us prevent fraud and ensures compliance with anti-money laundering obligations that apply across our international markets.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Thor Fortune and remember your preferences. Our cookies help us keep you logged in, analyze site traffic, and tailor content relevant to your gameplay. You can manage cookie settings through your browser, though disabling certain cookies may affect the functionality of our ThorFortune casino app or website.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate Thor Fortune Casino effectively, including payment processors, game providers such as Amatic, BetSoft, Microgaming, and Endorphina, fraud prevention services, and regulatory authorities when legally required. Our contracts with these partners require them to protect your data in accordance with applicable privacy standards.

Data Storage and Security

We at Thor Fortune implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. Our servers use encryption protocols to safeguard sensitive data, including payment details and account credentials. While we take every reasonable precaution, no method of electronic storage is completely secure, and we encourage you to use strong passwords and safeguard your own login information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory requirements. If you close your account, we may still retain certain records for a period required under Costa Rica law or to resolve disputes, enforce our agreements, or prevent fraud.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data held by ThorFortune. Our team respects these rights and will respond to verified requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You may request correction of inaccurate or incomplete information in your Thor Fortune account
• You can ask us to delete your data, subject to legal retention obligations
• You may withdraw consent for marketing communications at any time
• You can request a copy of your data in a portable format where applicable

To exercise any of these rights, please contact our Data Protection Officer at [email protected], or reach our support team at [email protected] for general inquiries and account closure requests.

Restricted Jurisdictions

Our services are not available to residents of certain countries, including the United States, United Kingdom, Spain, France and its overseas territories, the Netherlands, Israel, Lithuania, and other restricted regions listed in our terms and conditions. We do not knowingly collect data from individuals residing in these jurisdictions, and we reserve the right to close accounts identified as originating from restricted locations.

Children's Privacy

Thor Fortune is intended exclusively for adults. We do not knowingly collect personal information from anyone under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

Third-Party Links

Our website and ThorFortune casino app may contain links to third-party websites, including payment providers and game studios. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies separately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any revisions on this page, and continued use of Thor Fortune after changes take effect constitutes your acceptance of the updated terms.

Contact Us

If you have questions about how we handle your personal data, please contact our Data Protection Officer at [email protected]. For general account or support inquiries, reach our team at [email protected], available 24/7 via live chat as well.